Client Terms & Conditions

Intrix LLC – Client Terms & Conditions

Revised Date: 1/13/25

These Client Terms & Conditions (“Terms”) govern the advertising and media buying services provided by Intrix LLC (“Agency”) to its clients (“Client”). By signing an Insertion Order or otherwise engaging the Agency’s services, the Client agrees to be bound by these Terms.

1. Scope of Services

Agency provides digital media buying services, including campaign planning, creative coordination, trafficking, ad placement, optimization, and reporting. All media is purchased on behalf of the Client under their direction and budget constraints.

2. Creative Approvals

Client must review and approve all campaign materials including creative assets, targeting, placements, and budgets. No campaign will be launched without documented approval.

3. Payment Terms

Invoices are due Net 30 from the invoice date unless otherwise agreed in writing. Late payments may incur a 1.5% monthly fee. If payment is managed through third-party billing platforms or shared with media partners, terms may be adjusted in writing. Disputes must be raised within 10 days of the invoice date.

4. Campaign Reporting

Agency will provide campaign performance reports using industry-standard tracking systems. Discrepancies exceeding 10% must be raised within 15 business days of report delivery.

5. Data and Privacy

Agency does not collect or process personally identifiable information (PII) of end users. The Client is responsible for ensuring legal compliance with applicable privacy laws. Additional information is available in our Privacy Policy at https://intrixmedia.com/privacy-notice/.

6. Liability Disclaimer

Agency will deliver services in good faith and to industry standards, but does not guarantee specific results. Agency is not liable for third-party platform failures or service outages. Total liability is limited to the fees paid under the specific campaign.

7. Term and Termination

Either party may terminate services with 30 days’ written notice. Client remains liable for approved media costs incurred through the termination date.

8. Dispute Resolution

All disputes will be resolved through binding arbitration in the State of Oregon, in accordance with the rules of the American Arbitration Association.

9. Integration and Governing Law

These Terms are incorporated by reference into any executed Insertion Order and represent the full understanding between the parties. These Terms are governed by the laws of the State of Oregon, without regard to its conflict of law principles.

10. General Terms Reference

For additional general website Terms & Conditions, please visit https://intrixmedia.com/terms-and-conditions/.